Green Builders Co. is a reputable construction company that specializes in sustainable and eco-friendly building practices. Their commitment to environmental stewardship and quality craftsmanship has earned them recognition as a leader in the industry. Despite their dedication to sustainability, they faced challenges with slow IT response times and a strained relationship with their ERP provider, hindering their ability to deliver projects efficiently while upholding their green values.
IT Response Time
Improved ERP system’s performance
Cybersecurity Compliance
Hours saved. Previously lost due to slow IT response time
The Challenge
Before partnering with Cyber Shield IT, Green Builders Co. faced two major challenges that hindered their IT operations and overall productivity. The first challenge was slow IT response times, which led to delays in accessing critical construction data and collaborating on projects. These delays impacted project timelines and efficiency, causing frustration among employees and clients. Additionally, Green Builders Co. had a strained relationship with their ERP provider, resulting in integration issues and limited support for their specific construction requirements. This hindered seamless data flow and hindered their ability to leverage the full potential of their ERP system for project management and resource allocation.
The second challenge Green Builders Co. encountered was the lack of reliable and responsive IT support, leading to extended downtimes and disruptions in construction workflows. The absence of a proactive IT partner further complicated matters, as the company needed expert guidance and innovative solutions to optimize their IT infrastructure for scalability and enhanced security. Without a dedicated IT team, Green Builders Co. struggled to address cybersecurity concerns and leverage emerging technologies that could improve their construction processes and data management. As these challenges persisted, Green Builders Co. realized the need for a reliable and knowledgeable IT partner that could address their specific industry requirements and drive digital transformation in their construction projects.
What did
Cyber Shield IT Do
Cyber Shield IT partnered with Green Builders Co. to address their specific challenges and align their IT infrastructure with their green building philosophy. They conducted an in-depth analysis of their IT systems and processes, identifying bottlenecks and areas for improvement. With their expertise in both IT services and sustainability, Cyber Shield IT proposed tailored solutions to meet Green Builders Co.’s unique needs.
They proactively managed the relationship with the ERP provider, facilitating open communication and timely resolution of issues. Cyber Shield IT also implemented cloud-based solutions to enhance data accessibility and collaboration among teams, resulting in improved project coordination and streamlined workflows. With robust cybersecurity measures in place, Green Builders Co. could confidently protect sensitive project data and maintain the highest standards of confidentiality.
The Results
- IT Response Time: Prior to partnering with Cyber Shield IT, Green Builders Co. experienced an average IT response time of 2 days. After implementing the recommended solutions, their IT response time improved 30 Minutes. This improvement led to faster issue resolution and enhanced productivity across the organization.
- Data Accessibility: Before the partnership, only 50% of project data was readily accessible to team members. After implementing cloud-based solutions, data accessibility improved to 90%, enabling seamless collaboration among teams and efficient decision-making during construction projects.
- ERP System Performance: The ERP system's performance was subpar, leading to frustration among staff and causing delays in critical processes. With Cyber Shield IT's proactive management and optimization, the ERP system's performance saw a 75% increase in responsiveness, resulting in smooth operations and improved data accuracy.
- Cybersecurity Compliance: Green Builders Co. had concerns about the security of their sensitive project data. After implementing robust cybersecurity measures suggested by Cyber Shield IT, they achieved 100% compliance with industry security standards, eliminating potential data breaches and protecting their reputation in the industry.
